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March 18, 2023

Dear Residents,

Please see below for the March 2023 President’s Report and attached for the water company testimony by Office of Consumer Advocate that was discussed at today’s homeowner meeting.

President’s Report March 2023
 
March has certainly come in like a lion. We hope that the weeks ahead follow the adage and go out like a lamb.
 
Thank you all for attending this meeting today. I can’t stress enough how important it is that we all stay involved to the best of our ability in the operations, events, and planning of our community. We offer multiple ways to stay informed and engaged and are always happy to hear your feedback.
 
We experienced three separate incidents that caused damage to association property in the past few weeks. As many of you know, a resident’s motor vehicle accident resulted in the destruction of our community entry sign along with damage to the stone pillars and headwall. In addition, one of the plow trucks hit the kiosk at the visitor entrance, knocking the pole over. Our Community Manager Scott has filed claims with the respective insurance companies of the responsible parties and expects a full recovery on both. In addition, the clubhouse took a power surge during one of the recent storms and as a result the overhead light bulbs were damaged. Thankfully the surge protectors on our network systems did their job and protected our technology.
 
We are making progress reducing delinquencies through our legal collections process. It is important to reiterate that any member who is having challenges paying assessments should contact our management team as soon as possible. Once the legal collection process starts, there are potentially severe consequences including bank garnishment and sheriff’s sale of property. Having the option to pay over 12 months this year comes with the responsibility to make sure payments are received on time at the beginning of the month. We thank all our members who are making timely payments or are paid in full for the year. This is critical to ensuring the operations of the association are funded.
 
Opt-in electronic notice forms are now available for our members. By opting in to receive all official association notices by email, including meeting notices, you will help save the association on postage and mailing fees. This is not mandatory and any member who chooses not to opt-in will still receive association notices required by our Bylaws through the US Mail.
 
We have multiple projects coming up as spring approaches. We will expound on them during this meeting and encourage all of you to reach out with any questions or feedback you may have.

Sincerely,

Marissa Johnson

Assistant Community Manager

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